Trucking dispatch service in all usa
Trucking dispatch service in all usa

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F.A.Qs

Frequently asked questions

What will American Dispatchers do for my business?

Very simply, we buy you time s o you can earn more money. Most owner/operators get into this business to push loads and make money, then get bogged down by all the paperwork, regulatory requirements, and negotiations that keep them from doing what really makes them money. By taking on all the business support activities you’d like to cut out, American Dispatchers enables your business to run efficiently and move more freight. Also, when it comes to negotiating, our goal is to get you the best rates for your loads, so you can put more money in your pocket.

How long have they been on the market?

We have been in this business for more than two years, so we already know how to deal with brokers, direct shippers and we already have very good contacts.

Isn't it easier and cheaper to hire an internal dispatcher?

Surprisingly not. If you want to recruit capable and competent talent, you must develop and undergo a fairly rigorous recruitment process, which takes time and money. Even if you find what you’re looking for, you’ll likely need to provide office space (yet another expense) and, in some cases, additional training. In the meantime, as many of our clients have admitted, hiring American Dispatchers turns out to be more profitable than even having a full-time dispatcher. Our industry experience, networks and expertise make us the best at what we do.

Do you handle the negotiations?

Sure, we'll take care of all the paperwork, regulatory requirements, and negotiations. We are in charge of solving your trucking needs.

Your service is 24/7?

Yes, we are 24/7.  One of our dispatchers will be available to help you all the time. No matter if it's the weekend, late at night or early in the morning, we're always here to help.

What If dispatch by my self?

In fact, there will always be a broker or a direct shipper that needs you to register in their database before giving you a load. This process can be short, but most of the time it will take up to 30 minutes, and you should complete a couple of minutes a day. That's going to be hard for you behind the wheels.

Do I have to enter into a long-term contract with American Dispatchers?

No. You hire American Dispatchers on a weekly basis. We don’t make truckers make long-term upfront commitments because we believe in earning your business. If you’re not happy, we’re not happy, so we’ll work hard for you. But we also believe that all entrepreneurs should have the freedom to work with whoever they want. It is important to us to keep that freedom for you.

Do you have a factory company?

Of course we have an agreement with RTS which is a factoring company, all truck drivers should have one, since this guarantees cash flow and makes accounting work easier, 98% of drivers have one, if they work with us RTS will give you a special price. We help you register with them.

Is true you do the IFTA filing?

The IFTA is the tax paid for the gasoline consumed in each state, reporting this is mandatory and is done quarterly, we will keep track of that consumption and help you report it

What service guarantees do you offer?

At American Dispatchers we understand that you are the boss and not the other way around, that is why we will not have a forced dispatch and we offer you an exclusive and totally personalized service where you are the one who decides which loads you want to move according to your tastes, since we want to work with you. as a team and in confidence.

Do you provide personal dispatcher?

You will have a personal dispatcher for you, who will always be at your disposal, will learn to know your tastes and will negotiate in the areas that you move, apart from that you will be part of a great team, what does this mean, it means that in such a case, what your personal dispatcher does not answer, whatever the cause, (illness, connection problems, fell asleep etc) there will always be a person from this great team ready to give you an excellent service.

Do I have to be working under my own MC authority to hire American Dispatchers?

We work with owners/operators who work under their own MC authorities, but also with fleets.

Will you work with me if I'm new to the business?

Absolutely. We love helping truckers and carriers at all stages of their careers. Enthusiastic, hard-working drivers are what we’re looking for, period. Realistically, if you are a new carrier, it may initially be more difficult for us to find the best loads because most brokers and shippers prefer carriers with MC authorities of more than six months to a year. However, you can be sure that American Dispatchers will do everything possible so that you can earn more money in your first year. Once you reach the one-year milestone, access to better rates and loads will be even easier.

Do you run broker?

In fact, there will always be a broker or a direct shipper that needs you to register in their database before giving you a load. This process can be short, but most of the time it will take up to 30 minutes, and you should complete a couple of minutes a day. That's going to be hard for you behind the wheels.

How many charges do they have?

Loads there are many, And every hour we get new loads, If you are driving, you will not be able to search for loads at the same time, and those loads could appear, they actually pay well. A dispatcher will be here 24/7 negotiating, and searching the different load boards for the best option to schedule it as quickly as possible.

Does the service they offer include gasoline tax?

The IFTA is the tax paid for the gasoline consumed in each state, reporting this is mandatory and is done quarterly, we will keep track of that consumption and help you report it.

What happens if you do not find the destination of the loads?

If for some reason you can't find your destination, we help you find the right address, no matter how many phone calls you have to make.